How does xerox create customer value


1.Why was Anne Mulcahy's experience as a sales representative an important part of Xerox's growth in recent years? 
2.How does Xerox create customer value through its personal selling process? 
3.How does Alison Capossela provide solutions for Xerox customers? 
4.Why is the Xerox training program so important to the company's success?  

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