Discuss a Paper on Hospitality industry Professional
LOOKING FOR SOMEONE WHO IS WILLING TO ACTUALLY DO A GOOD JOB
INSTRUCTIONS :
Your final project for the term will be to interview a hospitality industry professional.
The following questions will include your interview with this professional:
• How does working in a global hospitality firm affect the ways in which you and your company market your firm to customers?
• How does working in a global hospitality firm affect the ways in which you and your company market your firm to your employees?
• What competencies do you as a leader of a global firm see as necessary to succeed in the hospitality industry?
• What specific qualities or traits are necessary to thrive in a global firm?
• How many different cultures are represented in your workplace?
• How do you handle communication with guests who do not speak English?
• How many years have you been working in the hospitality industry?
• How many years have you been working for this firm?
• What is your highest level of education?
• Is there anything else you would like to share about your experience in hospitality?
Gender : Male Female
Age: 21-30 31-40 41-50 51-60 61+
Education: No Diploma
GED
High School Diploma
Some College
Associate's Degree
Bachelor's Degree
Advanced Degree
Race/Ethnicity: American Indian/Alaskan Native
Hawaiian or other Pacific Islander
Asian or Asian American
Black or African American
Hispanic or Latino
Non-hispanic White
Other_______________________
Number of years working in the hospitality industry:
Number of years in current position:
Job Title:
Type of hospitality industry they work in: Airlines
Cruiselines
Country Club
Events
Hotels
Restaurants/Foodservice
Other___________
Once you have interviewed the industry professional, you will transcribe the interview word for word.
Finally, at the end of your transcription, you will include 1-2 paragraphs on how this interview affected your understanding of what global learning is and its importance in the hospitality industry.