Designing Product for Manufacturing and Assembly
Do the concepts of complexity and divergence apply to an online sales company such as
Dell Computer?"
Production Process
How does the production volume affect break-even analysis?
Could a service firm use a production-line approach or self-service design and still keep a high customer focus (personal attention)?
Explain and support your answer with examples.
Service versus Manufacturing Process Design
What are some of the key differences between process design for manufacturing and for service? Why are these different?