1- How does the mission statement relate to the organizational structure and culture of a firm?
2- How is the external environment analyzed, i.e., what are the macro environmental forces?
3- What is organizing? What is its importance?
4- Know about vertical and horizontal organizational dimensions.
5- Be able to compare and contrast centralization and decentralization? How are these related to organizational height (i.e., tall vs. flat)?
6- What are reasons why employees resist change?
7- What are the strategies for overcoming resistance to change?