Crises at Toyota and Your Client Company
In this discussion, review Gerondeau's 2015 article, "How Toyota Recovered From a Huge Crisis. What Can Be Learned From It." (as found in this unit's Studies).
Respond to some or all of the following questions:
• How might Toyota have improved its response to this crisis?
• How does the crisis described in this article relate to the difficulties your client company is facing?
• What else have you learned in this unit's readings and resources that is relevant to your own Operations Improvement Plan project?