Scenario:NESTLE COMPANY
You are expected to gather information regarding company quality and then determine and analyze , what TQM tools (continues improvement , bench marking , JIT (just in time)...etc )are used by the company. When you explain that you should support you explanation with details from whatever information you gathered.
1- how does the company define the quality of its product/ service?
2- how do they measure quality- any tools used?
Respond to the two page .