1. How does professionalism relate to ethics?
2. Describe the advantages of face-to-face communication as opposed to interactions facilitated by technology such as telephones, e-mail, instant messaging, texting, the Web, social networking sites, and so on. When is face-to-face communication more effective?
3. How does conflict develop in teams and at meetings, and how can you address it?
4. Most workers groan and grumble when they must attend meetings. How can you ensure that the meetings you run are productive?