Problem
i. Wisinski's A-E-I-O-U Model of conflict resolution is a way to communicate concerns and suggest alternative actions. Using an example of a group conflict, identify and explain each step of the model.
ii. In the weekly readings, you were introduced to a conflict management process called the "Five A's". What are the steps in this conflict management process and how does each step contribute to the sustained, ongoing process of problem-solving-oriented conflict management?