Questions
1. Which of the three management-skill categories do you think Costco CEO James Sinegal draws upon most during his year-round visits to local Costco warehouses? Explain.
2. What aspects of Costco's business model exemplify the transition from "the old workplace" to the "new workplace," and why?
3. How does Costco's high worker-retention rate help the warehouse club maintain low prices?
Attachment:- costco_case_file.rar