Problem
View a step-by-step video tutorial on Windows troubleshooting. Visit the following website, which hosts a variety of videos on Windows troubleshooting topics:
SELECT A TOPIC from the list that interests you. View the video for that topic, and if possible, try out the troubleshooting tool illustrated in the video.
Finally, write a 2 paragraph (4 sentences each paragraph) report you can share with your colleagues that answers questions such as the following:
a) What is the purpose of the tool illustrated in the video? What problem(s) does it solve?
b) How does a support specialist access the tool? Describe the steps.
c) Describe how the tool indicates that either a possible problem exists or that none exists.
The response must include a reference list. Using one-inch margins, double-space, Times New Roman 12 pnt font and APA style of writing and citations.