1. Your Points Group (2016) reading listed 5 Reasons why customer service matters in healthcare. Which individual point do you feel is most compelling and why?
2. How does a discussion about Small and Medium Enterprises relate to a discussion of comparative advantage and the use of price system to communicate?
3. Briefly summarize your strengths and weaknesses by identifying the skills and talents in which you "shine," and the skills and talents you are lacking. Knowing this, describe for us the "perfect" business partner who would help bring the most value to your business venture.