How do you think the promises are kept


Discussion Post: Luxury Service Marketing

Select any company in the luxury services field, and analyse its services marketing strategy in terms of:

• Promises made, how, to which segment (s), and why this/these segment(s).

• How do you think the promises are kept (you can refer to the concept of the Service Marketing Triangle for this).

• Summarize the seven P approach this company is using: product (offering); price; place; promotion; people; and processes.

• How would you rate this company's service marketing strategy: bad, good, or fabulous, and why.

The response should include a reference list. Double-space, using Times New Roman 12 pnt font, one-inch margins, and APA style of writing and citations.

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Marketing Management: How do you think the promises are kept
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