1. Consider how things have changed in the Personal Computer (PC) industry from the 1980s to 2000s using Porter’s five forces model. (Examine each of the 5 forces, noting any changes).
2. Is retention a good way of evaluating the effectiveness of your staffing or training processes? Develop arguments on both sides of this issue.
3. How do you define the "right" supplier? What are the most important attributes of the "right" supplier?