Discussion Post: Mitigating Ethical Risk
Review Case on delivering customer satisfaction at Zappos. While the case examines Zappos' focus on stakeholder happiness and its contribution to success, the company is not without ethical challenges. Based on the case, how do you believe Zappos managed ethical risk? Are there any possible ethical risks in the future? Explain.
The response must include a reference list. Using Times New Roman 12 pnt font, double-space, one-inch margins, and APA style of writing and citations.