Discussion Post:
• Describe the difference between chance cause and assignable cause. How do these terms relate Deming's system of profound knowledge?
• According to the text, why did the quality of manufactured goods decline in the US after World War II, and how did Japan take advantage of that situation?
• Describe the four Japanese terms used in TQM and give an example of how they might apply to particular project.
The response must include a reference list. Using Times New Roman 12 pnt font, double-space, one-inch margins, and APA style of writing and citations.