Problem
I. In addition to going through the presentation (PPT4.4), research and take notes on the following Decision Making /Problem Solving techniques:
A. IF/Then Logic Diagram
B. Ishikawa Diagram
C. 5 Why's
II. Conduct additional research to understand the concept of Groupthink
Answer the following questions:
A. Briefly explain how you could use each of these tools in decision making and problem solving.
B. How could you apply either one of the techniques above in your current work or life environment today?
C. How do management decisions get hindered by Groupthink? Have you experienced this in your work or life? Explain.
D. How do you suggest managers avoid Groupthink when working to solve problems and making decisions?