1. List and explain the factors that helped influence sales people's ethical conduct.
2. How do ethical decisions influence the building of partnering relationships in selling?
3. Explain about E-Commerce in 300 words.?
4. Are some leaders better at directing or coaching, than supporting or delegating?
5. 360-degree view of customer is a central goal of CRM implementation. Describe a company that has implemented 360-degree customer view successfully and explain why do you think so?