Problem
Write a 175 to 265 words response to the following:
• How do chaos and complexity differ from one another?
• Have you ever experienced Flow? Where/when did you experience it and what did it feel like?
Homework: Root Cause Analysis
Root Cause Analysis
Now that you have completed a Gemba Walk and have gathered information about the organization and identified opportunities to eliminate inefficiencies, reduce waste, improve a product, or streamline a process, it is time to take a closer look at these problems and get to the root cause of why they are happening.
Additional Resources
For more information about how to use 5 Whys or a Fishbone diagram to conduct a root cause analysis, check out the following links:
a) Whys: Getting to the Root of a Problem Quickly
b) Cause and Effect Analysis: Identifying the Likely Causes of Problems
Instructions
Create either a 5 Whys or a Fishbone diagram for each of the two short-term opportunities and the one long-term opportunity you identified during your Gemba Walk. Work through each step of the 5 Whys or Fishbone processes to find the root cause(s) of each problem.
The response should include a reference list. Double-space, using Times New Roman 12 pnt font, one-inch margins, and APA style of writing and citations.