PPT Homework: CLAS Standards
You are a junior administrator in a small hospital. The clinical staff in the hospital have done a good job in ensuring that patient care falls in line with the National Culturally and Linguistically Appropriate Services (CLAS) policy. However, in a recent assessment of your facility, it was found that these competencies are lacking in the interactions of patients with administrative services. Your supervisor has learned that you have taken this course and has asked you to prepare a PowerPoint presentation to share with the various administrative departments such as billing, customer service, scheduling, etc. Your presentation should include the following:
i. A thorough explanation of the CLAS Standards
ii. Why culturally competent services are important throughout the hospital
iii. Suggestions for how different departments can better serve the hospitals' diverse clientele
iv. A slide with resources for staff members
v. A slide with references
Format your homework according to the following formatting requirements:
o The answer should be typed, using Times New Roman font (size 12), double spaced, with one-inch margins on all sides.
o The response also includes a cover page containing the title of the homework, the student's name, the course title, and the date. The cover page is not included in the required page length.
o Also include a reference page. The Citations and references must follow APA format. The reference page is not included in the required page length.