Journal Entry
This is Quality & Safety Initiatives
1. Can you describe a time when you encountered a patient safety issue or potential problem.
2. How did you handle the situation?
3. What barriers did you encountered that influenced quality patient care? Safe patient care?
Suggested reading: Josie's story: A mother's Crusade to make medical care safe by Sorrel King
This topic is Conflict Resolution and Fostering a Culture of Respect
1. Kindly reflect on a time you had a conflict with a colleague of a different situation with a patient/family member.
2. How did you resolve the conflict and what did you learn from the situation?
The response should include a reference list. Double-space, using Times New Roman 12 pnt font, one-inch margins, and APA style of writing and citations.