Assignment:
The write-up should be at most 1,000-words (12-pointfont, 1.5 spaced)
Make sure that you follow the following format:
Synopsis (first paragraph, max 2) - Show that you read and understood the case
Answers to the case questions
?Make sure you answered them all
?Stay out of the vague zone (avoid "one would say...")
?Be direct and clear, use the given data
?Analyze the problem from different perspectives Conclusion (last paragraph)
?Give me your fact-based opinions/view
"iPremier (A) -Denial of Service Attack" case questions
1. How well did the iPremier Company perform during the seventy-five-minute attack? If you were Bob Turley, what might you have done differently during the attack?
2. The iPremier Company CEO, Jack Samuelson, had already expressed to Bob Turley his concern that the company might eventually suffer from a "deficit in operating procedures." Were the company's operating procedures deficient in responding to this attack? What additional procedures might have been in place to better handle the attack?
3. Now that the attack has ended, what can the iPremier Company do to prepare for another such attack?
4. In the aftermath of the attack, what would you be worried about? What actions would you recommend?
Readings:
The iPremier Company (A): Distributed Denial of Service Attack
By Robert D. Austin