Problem
A) Hotel Conceptualization Stage
a) What was the target profile of guests at the Crowne Plaza Changi Airport and why would they want to visit the property?
b) What were some of the key issues that should be considered when deciding what kind of extension to build and how to build (and subsequently operate) it?
c) What did the developer specifically consider when making the decision to adopt traditional or modular construction methods for the project and choosing project partners?
B) Hotel Delivery Stage
a) How did the developer manage the construction of the hotel extension to ensure that what was designed was delivered and fit for purpose?
b) What pre-opening activities were needed to make the hotel extension ready to accept guests?