How customer and competitor behavior monitored and measured


Discussion Post: Health Care Administration

Organizational behavior investigates the impact that individuals, groups, and structure have on behavior within an organization and applies that knowledge to make organizations work more effectively (Robbins & Judge, 2019).

Discuss and substantiate the following:

• "Companies with reputations as good places to work have generated superior financial performance." Explain your answer using informed sources.

• Regarding the use of technology, how is customer and competitor behavior monitored and measured? Explain your answer using scholarly sources and citations within the text.

The response should include a reference list. One-inch margins, Using Times New Roman 12 pnt font, double-space and APA style of writing and citations.

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Marketing Management: How customer and competitor behavior monitored and measured
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