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How cultural competency is a critical skill for professional


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Cultural competency is a critical skill for professionals in various fields, including healthcare. It allows for effective interaction with individuals from diverse cultural backgrounds. To develop this competency, individuals can engage in activities that promote understanding and appreciation of different cultures (Albougami, 2016).

One crucial step is to educate oneself about cultural beliefs, values, and practices. This can involve reading, attending cultural events, or participating in workshops and training programs. By gaining knowledge about different cultures, professionals can foster a deeper understanding and respect for cultural differences and avoid making assumptions or generalizations (Tulane University, 2022).

Reflecting on personal biases and assumptions is also essential. Recognizing and addressing biases helps develop an open and unbiased mindset toward other cultures. Challenging stereotypes and treating individuals from different cultures fairly and respectfully are crucial in fostering cultural competency (CHCM, 2022).

Valuing diversity is another aspect of cultural competency. By embracing diversity, professionals create an inclusive environment that recognizes and appreciates the contributions and perspectives of individuals from different cultural backgrounds (Albougami, 2016).

Active listening plays a vital role in cultural competency. It involves being attentive, non-judgmental, and seeking clarification to understand the experiences and perspectives of others. Active listening enhances understanding and demonstrates respect for different cultural perspectives (Tulane University, 2022).

Building meaningful relationships with individuals from diverse backgrounds is essential. Engaging in open and respectful dialogue fosters understanding and trust. Through relationships, professionals gain insights into different cultures and enhance cultural competency (Albougami, 2016).

When working with subcultures, the Purnell Model provides a practical approach. This model, comprising twelve domains, helps professionals understand cultural attributes and evaluate patient characteristics and healthcare needs. Understanding the subculture, using the model as a guide, being open-minded and non-judgmental, and tailoring care and communication are essential considerations when applying the Purnell Model (Albougami, 2016).

In conclusion, cultural competency is developed through continuous learning, self-reflection, and respectful engagement with individuals from diverse backgrounds. The Purnell Model is a valuable tool for understanding and providing culturally competent care to subcultures. By utilizing its domains and subdomains, professionals can gain insights and tailor their approach to meet the unique needs of each subculture encountered.

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