Problem:
Jo is 25 years old with Multiple Sclerosis (MS). Her service plan includes a weekly water therapy session in a heated pool. To attend the therapy session, Jo is transported by a taxi that accommodates a wheelchair. Jo also receives the services of community support workers who come to her unit every day to assist with meal preparation, cleaning and some personal care.
Answer the following:
Q1. How could you (or her case manager) monitor the impact of services that Joanna accesses?
Q2. If Joanna reports enjoying the water therapy, but reports no improvement or decline in her movement how could you (or her case manager) respond?