Problem
Now, it is time to think about the qualifications of the office manager or administrative assistant in relation to the financial systems used in the dental office.
a) How could a background in business benefit the dentist or the owner of the practice?
b) What issues might arise and need to be addressed if the office manager or administrative assistant only has a background in business and does not have experience or education in the dental profession?
c) How could these issues be resolved?