How concept of emotional intelligence has been applied


Problem:

The concept of emotional intelligence has been applied across several disciplines and received support in healthcare [1,2]. Emotional intelligence entails managing one's own emotions to relieve stress, communicate effectively, and overcome barriers, which are predictive factors concerning the behaviours and attitudes exhibited by nurses when responding to the holistic needs of patients [1,2]. Over the years, the nursing profession has witnessed a shift from enrolling candidates with high academic grades to individuals with good virtues, values, attitudes, and competencies in rational decision-making [3]. While these characteristics are required for the delivery of person-centred care, Rankin [2] further advocates that, rather than selecting candidates based on their values, more emphasis should be placed on the task of enabling nurses to recognise the impact of their values on their emotions. Therefore, awareness of one's emotions may be regarded as the key to holistic health care delivery. Such an approach may be a response to the need to manage the emotional distress entailed by the task of caring for patients. Hence, more emphasis has been placed on emotional intelligence in nursing practice. Need Online Tutoring?

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