Assignment:
Please read the article Value Disciplines that explains how companies create value for their customers. After reading the article, identify a company that is focused on either:
(a) the customer experience (customer intimacy),
(b) the most innovative products (product leadership), or
(c) lowest cost (operational excellence). Do NOT list a company posted by another student or one that is mentioned in the article. Explain why you chose a particular company. Discuss how IT could be used by used by the company to support its strategic focus. Cite your sources. https://hbr.org/1993/01/customer-intimacy-and-othe...