Discussion Post: Emotional Intelligence
a) What is emotional intelligence? (research it but use your own words to describe it, don't cut and paste from the internet)
b) Why is it important?
c) Do you honestly take into consideration of your peers, customers and any others POV when you communicate or act?
d) Have you ever said anything that was miss interpreted or offended someone? Do you often think before your speak or write?
e) How can you improve your emotional intelligence?
The response must include a reference list. Using Times New Roman 12 pnt font, double-space, one-inch margins, and APA style of writing and citations.