Discussion:
Case Study:
You have agreed with upper management to provide a "Train and Coach the Trainers" element for your new HRD program.
Assignment:
1. Discuss what issues you will need to be concerned with in order to effectively and efficiently train and coach the trainers.
2. Discuss issues that may arise pertaining to such things as: "peer training", "coaching", and "mentoring."
3. How can you ensure motivation connected with the training topic (How to appropriately answer a Business Call)?
4. How can you ensure "Transfer of Training"?
5. Suggest follow up training topics which may help to ensure trainees remain up-to-date in their abilities and skills connected with the topic(How to appropriately answer a Business Call).