Problem
A. Which of your friends, family members, classmates or coworkers would you consider to be GOOD listeners? Why?
B. How has technology distracted you or another person from effective listening? Explain your answer.
C. Why are most people poor listeners? How can a person improve his/her listening skills?
D. Observe the following clip "It's Not About the Nail!". Do you feel that men or women better listeners? Why? Share a personal experience from your life.
E. What is culture? What does it mean to belong to a culture?
F. How can we accept people who are different from ourselves?
G. Identify an intercultural encounter in which you did not communicate as competently as you would have liked. What concept(s) from the chapter would have helped you in this situation and how?