1. How can the field of organizational behavior contribute to both the effective functioning of organizations and to the well-being of individuals? Are these goals inconsistent? Why or why not?
2. What is the “contingency approach,” and why is it so popular in the field of OB today?
3. Explain how the field of organizational behavior stands to benefit by taking a global perspective. What would you say are the major challenges associated with such a perspective?
4. How has the growing quest for quality products and services affected your own work?