Question 1: What are virtual teams, and how do they help to improve an organization's capabilities?
Question 2: What are mashups? How do they enable social media applications?
Question 3: How can social software enhance communication?
Question 4: How can social bookmarking and social cataloging help in an organization's knowledge management efforts?
Question 5: Explain what is meant by crowd sourcing and how the web is enabling this form of collaboration.
Question 6: How can organizations use social networking to connect with their customers?
Question 7: Why can social media be both a blessing and a threat for organizations?