How can quality be measured for the following products? (1) Telephone service; (2) Automobile repair; (3) Manufacture of ballpoint pens.
For the following situations, comment on whether inspection by variables or by attributes might be more appropriate: (1) Filling packaged food containers to the proper weight; (2) Inspecting for defects in Yard goods; (3) Inspecting appliances for surface imperfections; (4) Determining the sugar content of candy bars.