Q1. You are in an organisation (hotel or a restaurant) with a diverse workforce and client base. What actions could you take to encourage respect, deal with problems arising from diversity and assist in using diversity as an asset to your workplace? Q2. How can managers facilitate the successful implementation of diversity policy? Q3. How can managers use workforce diversity to enhance products and services and contribute to competitive advantage? Please answer all the questions separately (250 to 300 words each). All material and answers should be related to hospitality management.