How can job analysis make staffing more strategic if


1. How can job analysis make staffing more strategic?

2. If supervisors and job incumbents disagreed about the relative importance and weights of various job duties, how would you reconcile therir conflicting opinions? For example, if a supervisor emphasized the technical aspects of a customer service representative's job and the representatives emphasized the interpersonal aspects of listening to customers and understanding their problems, what would you do?

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Operation Management: How can job analysis make staffing more strategic if
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