Problem
Silvio Napoli and Schindler in India (A)
• Was Silvio the right choice for general manager of Schindler's India operations?
• As Luc Bonnard, how would you evaluate Silvio's first seven months as general manager of the Indian company? What advice would you offer?
• What advice would you give to Silvio regarding his decision on the nonstandard glass wall elevator that has been ordered?
• How would you deal with the challenges he is facing over transfer prices and limited technical cooperation from the European plants?
• How can expatriate business leaders manage in unfamiliar environments?
• How can expatriate business leaders shape business strategy?