1. How can data provide information to evaluate quality patient outcomes?
2. Why is it so important to present a board-level human resources report in June while the operating budget process is beginning?
3. How can quality improvement be a daily task in patient care?
4. Why does continuous quality improvement need to be associated with change?
5. What are the 3 Levels of supplier evaluation ? Describe them.
6. What processes are needed in order to shape alternative design strategies for a system?