How can customer loyalty be improved using online web tools, Operation Management

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How can customer loyalty be improved using online web tools

1. How can customer loyalty be improved using online web tools and techniques for your organization?

2. How do you think the post-literate customer will live and what will this mean for marketers?

3. Review the motives of human behavior. Which 3 affect you most and why? How do marketers use this information?

(biological, social, and personal motives is what I am going with)

150 words and source please.

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Operation Management: How can customer loyalty be improved using online web tools

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Operation Management: How can customer loyalty be improved using online web tools

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