Question 1:
Illustrate out three (3) actions which a negotiator can take in order to be effective throughout negotiations.
Question 2:
Illustrate out the four (4) approaches/choices of how to respond when encountered with a conflict.
Question 3:
How can a skillfully handled conflict result in benefits in the organisation? Provide such an illustration.
Question 4:
Interviewing is a face-to-face conversation in which at least one party has a particular, serious purpose. As such it is perhaps the most common form of planned communication. Illustrate out the three phases when conducting the interview.
Question 5:
The exchange of information that goes on between the interviewer and interviewee should be guided by some basic ethical guidelines and responsibilities. Illustrate out the ethics of interviewing with regard to the obligations of interviewer and interviewee.
Question 6:
Interviews are done in dissimilar contexts. List two (2) situations where interviews are relevant.