1. How can a manager effectively balance the key components of a Six Sigma implementation design related to who, what, where, when, why and how it could be done?
2. The Six Sigma philosophy seeks to develop technical leadership through “belt” training, then use it in team-based projects designed to improve processes. To what extent are these two concepts (technical experts vs. team experts) at odds? What must be done to prevent them from blocking success in improvement projects?
3. Describe in a short paragraph Hofstede’s trait called “Uncertainty Avoidance” what characteristics are there in cultures that have a high degree and what characteristics in cultures that have a low degree. Explain fully.