Solved: How are the crm needs of other industries changing, Other Subject

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How are the crm needs of other industries changing

Consider the following questions:

1. Why do you think IBM waited several years before switching to SugarCRM?

2. How are the CRM needs of other industries changing?

3. How do CRM needs of large organisations like IBM differ from that of small andmedium-sized companies?

References:

Prasanth, A., Bajpei, M., Shrivastava, V., & Mishra, R. G. (2015). Cloud computing: A survey of associated services. Book chapter of cloud computing: Reviews, surveys, tools, techniques and applications-an open-access eBook published by HCTL open.

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