Problem:
In any organization, regardless of type, size, or mission, there is a need to have practices that help management assess measures of performance and quality. There are a number of different approaches to management control, quality control, and performance, measurement.
Why is important for any social service program to have a management control system?
Use the example of a balanced scorecard or another quality management program to discuss how an organization uses measurements of financial resource inputs and organizational outcomes. Discuss these applications specific to a nonprofit organization.