Problem
Enterprise software applications, ERP, SCM, and CRM are based on a suite of integrated software modules and a common central data repository.
i. Using a specific Fortune 500 organization of your choice, describe how the organization is currently using a(n) ERP, SCM, CRM, or Social CRM to achieve two strategic business objectives. Note: cite your sources.
ii. Discuss how an organization can overcome two specific implementation challenges that the enterprise system poses.