Problem: The healthcare environment is complex, and fostering a "no blame, no shame" culture supports and encourages individuals to improve systems, preventing errors. Which of the following describes how a nurse manager supports creation of a "no blame, no shame" culture? When something happens, the nurse manager encourages discussions that focus on why something happened rather than who did it. When something happens, the nurse manager is overheard criticizing individual actions publicly. When something happens, the nurse manager singles individuals out and embarrasses them. The nurse manager rewards individuals who point out others' mistakes and does not provide solutions that will be implemented on the unit.