1. How a employee should act when a customer wants to return a merchandised that you know it has being used or fixed? minimum word 150
2. Describe your online shopping experience with a physical product. Briefly compare with the experience if you were to buy the same product from a local store. Identify the distribution network type.
3. All of us need food and water to live and survive. Describe how communities and individuals ensure the quality of both food and water. What steps can be taken to make sure both the food and water and safe to consume?