How 360-degree appraisal process be effective


Problem:

Imagine you are an HR manager for a company that has a large call center. The call center manager wants your help initiating a 360-degree appraisal for his call center representatives. Then discuss whether you would encourage or discourage this and why. Describe what conditions would need to be in place in order for a 360-degree appraisal process to be effective with the call center staff.

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HR Management: How 360-degree appraisal process be effective
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