Problem: List all the relevant policies and procedures you need to review in order to resolve the issues listed below. Highlight the ethical requirements separately.
- There has been a significant and sharp increase in sales to customer ratios. Products per customer have increased from 1.3 to 2.8.
- New customer sales have doubled in two states and there are clusters of increases within three specific sales regions.
- There has been a 60% increase in cancellations during the 10-day cooling off period.