1. The primary factors that have contributed to rising healthcare costs are all except:
a. Increase in medical technology
b. Increase in pharmaceutical costs
c. Aging population
d. All of the above
2. Healthcare research is crucial to any healthcare organization because it:
a. Contributes to evidence-based healthcare delivery
b. Allows alternative treatment options for patient
c. Helps control inappropriate medical care
d. Augments TQM programming