Grace jones is a four-decade billing department employee in, Operation Management

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Grace jones is a four-decade billing department employee in

Grace Jones is a four-decade Billing department employee in Happy Hollow Hospital. A recent graduate of Whassamatter U, Lindsey Flohan is a new hire in the Billing department. Grace has been assigned to train Lindsay to do her new job. Using the generational framework provided above, what conflicts can you anticipate between Grace and Lindsay?

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